Payment and delivery
If you win the auction, you will immediately
receive an e-mail indicating the payment instructions. Please ensure that
the e-mail address you registered on eBay is correct, otherwise we will be
unable to contact you. We remind you that this offer is valid for 5 days. After 5 days the product will return on sale again.
If you have an active Spam-filter (e.g with AOL, T-online, ...)
please bear in mind that our emails will possibly end up in a Spam-folder.If you require telephone support to validate or progress your order, please contact one of our advisors on 0845 270 4142 (lines are open Monday-Friday, 09:00 a.m. - 5:30 p.m. Please have your eBay reference available, as required to assist you in further.
Accepted methods of
payment and delivery periods:
|
Method of payment |
Probable delivery periods |
|
Credit & Debit cards (Visa, Eurocard/MasterCard, Amex,
JCB, Switch, Solo or Visa/Delta/Electron) |
2 working days from validation of
payment |
|
Pre-payment by bank transfer
|
Not accepted |
|
Cheque |
Not accepted |
|
Paypal |
Not accepted |
The price you pay for the winning bid includes VAT but
does not include delivery charges.
HP Marketplace UK can only deliver products sold at auction to UK mainland destinations.
Delivery charges (indexed to the price paid for the bid):
|
For
a purchase of between: |
Cost of delivery per product (inc VAT) |
|
£0.00 - £499.99 |
£4.99 |
|
£500.00 - £999.99 |
£9.99 |
|
£1000.00 - £2499.99 |
£29.99 |
|
Over £2500.00 |
£69.99 |
Our products are stored in a logistics platform. They will be delivered
by courier direct to the delivery address specified in your order. Direct
collections cannot be made from this depot.
Once you have received the
product, you will receive a local invoice.
Order cancellation
You may change your mind and cancel your purchase at any time before the date 7 working days after the products are delivered and receive a full return. Cancellation may be made by notifying HP through the Customer Service team, on 08000 277 377 Monday to Friday between 9.00 a.m. and 5.30
p.m. (free call charge applies). Products cannot be
exchanged.
Defects on Delivery and Returns
You may reject goods as inoperable or defective at the time of delivery by notifying HP within 30 days of delivery, which HP believes to be a reasonable timeframe in the majority of cases. Calles may be placed through the Customer Service team, on 08000 277 377 Monday to Friday between 9.00 a.m. and 5.30 p.m.
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