We are closing at 2pm on Friday 22 May 2015 until 8pm on Saturday 30 May 2014. This is to allow for a full audit and stock take to be undertaken. This is a tight schedule and to allow the work to be completed speedily we regret that we will not be able to answer any emails or telephone calls during our temporary closure.
We are closing all our listings with effect from 12 noon on Friday 22 May 2015. Orders purchased and paid for by 12 noon on Friday 22 May 2015 will be dispatched before we close. Please note that items purchased before the closing of the listings and NOT paid for by 12 noon on Friday 22 May 2015 will not be dispatched until Monday 1 June 2015.
Returns and Distance Selling Regulations
Buyers within the UK are entitled, to a 14 day cooling-off period under the Distance Selling Regulations. Please see our Returns Policy at the following link for full details: http://stores.ebay.co.uk/Guys-Magnets/Returns.html. We are extending our returns and cooling off period to take account of our temporary closure. If you would like to return an item, please send us and email and this will be dealt with on Saturday 30 May 2015. Please repackage your return and post them back to us as per our returns policy
Missing items/Lost in Post
If you suspect your item has been lost in the post please send us an email. We will issue a replacement (stock dependent) or a full refund upon our re-opening.
Please send us an email and we will deal with your enquiry on Saturday 30 May 2015.
We would like to thank you for your patience and apologise for any inconvenience which you may experience due to our temporary closure.