 |
| Q:Are your handsets unbranded and factory unlocked (never locked)? |
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| A:Yes!, we only sell genuine UK handsets with full manufacturer warranty. NO handset we sell has ever been tied or assoicated with any network and therefore has no network branding and comes factory unlocked (never locked)
lower prices on our website
Regards
Gum Mobile.com |
| Q:Will this phone work with my network sim card? |
|
| A:Yes!, Our handsets have never been locked to any network and therefore can be used with any sim card anywhere in the world.
3 Network customers - The phone will work as long as the phone supports 3G networks (look under network on our item description for 3G support, or contact us if you are unsure)
lower prices on our website
Gum Mobile.com |
| Q:Which countries do you ship to? |
|
| A:We ship Worldwide!
If the postage/country is not dispayed on the listing please contact us for postage costs to your country. |
| Q:How long does it take to deliver? |
|
| A:All items are shipped same day provided order is received by 5:30PM (UK Time)
UK - Next Day (Order by 5:30pm)
Everywhere else - Express 1-3 working days
lower price when you buy direct
Regards
Gum Mobile.com |
| Q:How long is the warranty on your products? |
|
| A:Warranty is covered by manufacturer's as detailed below:
Nokia - 24 Months
HTC - 24 Months
Samsung - 24 Months
Sony Ericsson - 24 Months
LG - 12 Months
Blackberry - 12 Months
Acer - 24 Months
Motorola - 12 Months
Apple iPhone - 12 Months
please contact us if the manufacturer is not in the list
Lower prices when you buy direct |
| Q:Returning your item |
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| A:Please contact us through eBay or direct at returns@gummobile.com |
| Q:Why are some companies on eBay "a lot" cheaper? |
|
| A:Because we only sell genuine UK products with full manufacturer warranty.
Be careful of companies on eBay selling imported and counterfeit products. These items will not have warranty and may lack in certain features. These companies may also claim to be UK companies however they ship from Asia and you may be hit with an import tax bill. |
| Q:I live local, can I collect? |
|
| A:Yes!, contact us at customer.services@gummobile.com or though eBay to arrange to collect and pay cash. |
| Q:I live local, can I collect? |
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| A:Yes!, contact us at customer.services@gummobile.com or though eBay to arrange to collect and pay cash. |
| Q:What is "Sim Free"? |
|
| A:Sim Free means the phone is factory unlocked (never locked) and therefore can be used with any network sim card in any country. |
| Q:Why should I buy a Sim Free handset? |
|
| A:Sim Free phones have much greater advantages.
1 - Not tied to any contract
2 - You can use any Sim Card at any time from any country.
3 - You can use a travel sim card when abroad to get competitive rates on phone calls and text
4 - They have no network branding
plus loads more! |
| Q:Where are your items shipped from? |
|
| A:We are based in the UK and all items are shipped direct from our warehouses in the UK |
| Q:How do I pay by Credit/Debit Card? |
|
| A:You can do this when you buy direct from our website.
contact us if you need any further assitance customer.services@gummobile.com
Regards
Gum Mobile.com |
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