 |
| Q:What is the brand of your eyeshadow? |
|
| A:Thanks for your concern.
The brand is named bare,which is produced by our own line,it is different from Bare Minerals.But all of them are with high quality and beautiful colors. |
| Q:Are the eyeshadow allergic to the skin? |
|
| A:Thanks for your concern.
All our eyeshadows are absolutely safe to your skin,cause we have sell the eyeshadows for over 2 years,and customers satisfaction to the quality is 100%. |
| Q:Do you combine shipping? |
|
| A:Thanks for your support.
The shipping fees is counted by the weight of the items you bought,so we dont combine shipping.But if you buy a lot of items,then we can ship them to you together in one package if you can pay them in one time. |
| Q:What is the weight of each eyeshadow? |
|
| A:Thanks for your concern.
Each eyeshadow is about 7g,including the jar. |
| Q:How long is the shipping time? |
|
| A:Thanks for your concern.
The shipping time is different according to different country,and we have stated it clearly in our item description.Usually it will take 7-20 business days to some major countries,like USA,UK,etc.But some delay will occur when something uncontrollable happens.Hope your understanding. |
| Q:Do you offer a refund for returning items? |
|
| A:Thanks for your support.
We offer a non-question-ask return policy,which means if you dont like the items you got,you can send it back to us and ask for a full refund.But we will not cover the return postage,hope your understanding.
Btw,plz ask for the return address from our customer service before you are going to send it. |
| Q:Do you offer partnerships, provide sourcing, etc? |
|
| A:Plz contact our customer service by etongwolf@163.com,thanks |
| Q:What is the ingredients of your eyeshadow? |
|
| A:Dear customer,
Thanks for your concern.
The eye shadows are made from Talcum Powder, Kaolin, Mica Powder, Magnesium Stearate, Titanium white Powder, Colorant, Pearl Luster Pigment and Adhesive.
Best regards |
| Q:How can i pick colors? |
|
| A:Dear Valued customer,
Thanks for your support.
You can check the guide of picking colors in each of our item description.
Best regards |
| Q:Do you offer bulk discount or wholesale? |
|
| A:Yes, we do offer a wholesale discount on bulk orders,plz contact our customer service for details. |
| Q:I am pleased with your shop and item. How can I keep updated with new items or promotions? |
|
| A:You can first add us as a favourite store. Watch the items of interest. You can always subscribe to our mailing list on eBay. |
| Q:I have not received the item. How long more do I wait? What do I do? |
|
| A:Plz check the shipping time list in item description,if still havent get the answer,plz check it with our customer service,thanks |
| Q:How do I contact you? |
|
| A:There are 2 ways for you to contact us: ebay message and email.We will reply every email you send within 24hrs,cause the time difference,there may be 1 day delay sometimes,hoppe you can understand. |
| Q:Is there a tracking number of my package? |
|
| A:Dear customer,
Thanks for your concern.
There isnt any tracking number of most of our packages,except the one shipped by EMS and some special orders.
We will email you both in ebay and your mailbox if there is a tracking number so that you can check your order promptly. |
Basket
) 
