◆Estimated print yields are not an effective yardstick for guarantee of minimum life. Many factors, such as print coverage per page, DPI setting, paper type and size, model type and environmental conditions, etc. would affect supply life of the products. In fact, the life of the products is mainly based on end user’s specific applications. Therefore, all defective products should be returned for a replacement or a refund, and they must still be at least 70% filled. This arrangement would give customers a fair test of the quality of our products.
◆◆Should any returned cartridge is less than 70% filled, we will not entertain the refund request. If customers want to have the cartridge back, they will have to make payment for shipping it back to them.
◆◆◆For unopened non-defective products being returned for refund, credit or replacement must be completed within 7 calendar days from the invoice date. Customers will be responsible for the costs of returning all products; and delivery and service charges will not be refunded.
Please kindly find the above terms and conditions before returning the item!
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