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Your satisfaction is important to us! Please email customer service with any questions or concerns regarding your order. Merchandise returned for defect must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficiently addressed orders will be refunded excluding the shipping cost.
BOOK CONDITION GUIDELINES:
New: Just like it sounds; a brand-new, unused, unread copy in perfect condition.
Good: A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels and personal inscriptions.
Acceptable: A readable copy. All pages are intact, and the cover is intact (the dust cover may be missing). Pages can include considerable notes--in pen or highlighter--but the notes cannot obscure the text. |