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Golf Pro Gear Returns Policy

14 Days from Receipt Returns, No Quibble Returns Policy

  • We gladly accept returns
  • Refunds processed within 5 working days
  • No quibble returns policy

GolfProGear operate a 14 day returns policy to ensure 100% satisfaction guarantee.

Any item purchased from GolfProGear may be returned for refund or exchange within 14 days of the dispatch date, providing that the item still unused, unopened and in its original condition.

Please return any items to the address following, enclosing details of the following; your eBay id, name, address, order number and any instructions.

Golf Pro Gear Returns
291 Wanstead Park Road
Ilford
Essex
IG1 3TR

Once item is received, it will be inspected and if confirmed unused unopened and in its original condition, we will exchange it or issue a full refund as per your request minus the initial postage cost.

Warranty:
Most garments/items come with a 12 Month Manufacturer's Warranty covering manufacturing defects only. This warranty excludes any damage caused by the user.

If your garment/item develops a fault due to a manufacturing defect please get in contact with us via eBay messaging service.

Make sure it is packed properly so that the contents are protected from any shipping damages. Please note that we will not accept returns for: Merchandise that is not in its original packaging and used, except in the case of manufacturers' defects. Return postage will be paid by buyer. Prior to any return please get in contact with us via e-mail (ebay@golfprogear.co.uk), so we can help you quickly and efficiently. We aim to deal with all e-mails on a 24hr turn around Monday to Friday.

Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt you should return the item by a signed for service; this will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt at our Return Department. Please ensure you include your eBay user ID, listing number and reason for return; otherwise the refund will be delayed.

 

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