14 Day Money Back Promise Returns
If your item arrives faulty please inform us within 24hours by Ebay Message or phone and we will arrange a replacement asap.
14 Day Money Back Promise.
If for any reason you are unhappy with your purchase we offer a 14 day no quibble returns policy. The item must to be returned with the original packaging. Please contact us via telephone or Ebay message system(not by email). A full refund will be given less our postage cost once we receive the item back.
If a ring had been resize then upon return the resizing charges will not be refunded, maximum £15.
Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt YOU must return the item by a “signed for” service; this will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt at our office. Please ensure you include your eBay user ID, listing number and reason for return; otherwise the refund will be delayed. | 
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