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| Q:Do you offer Local Pick Up and is there a charge for this service? |
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| A:Yes, we always allow our local customers to pick up their items locally. Just send us a note through eBay or our eMail address and let us know when you'll be stopping by. There is never a charge to pick up your item locally. |
| Q:Do you Combine Shipping if I purchase more than 1 item from you? |
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| A:Yes, we are always happy to combine shipping for our buyers. We charge $1 handling for the entire order plus actual shipping. We will carefully pack all your items and send you a combined invoice with the discounted savings! |
| Q:What is your return policy? |
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| A:14 Day Money-Back Guarantee. We want you to be completely satisfied with your purchase, and become a repeat customer. We will do everything in our power to make that happen! |
| Q:Do you combine shipping? |
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| A:Yes! We are always happy to combine shipping! Combined shipping saves you money & is easier for us! Everyone wins!!!! |
| Q:When can I expect my order to arrive? |
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| A:We ship within 24 hours in most cases. When you receive your item will depend on how it is shipped (for example, Express Mail, Priority or Parcel Post). We can ship FedEx, UPS or USPS. |
| Q:Do you ship Internationally? |
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| A:Yes, we ship USPS International Priority Mail & USPS First Class Mail. We can also ship globally via Fed Ex. We'll ship according to your preference in most cases. Just email us to ask about your preferred shipping before you purchase your items and we'll send you a shipping quote promptly. |
| Q:Will I receive a Delivery Confirmation email when you ship my item? |
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| A:Yes, you will automatically receive an email once your item is on its way. If you do not receive one within a day or so, please check your Spam filter on your email account or verify that your email address is correct on your eBay account. |
| Q:How soon do you respond to questions? |
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| A:We strive to answer all questions within a few hours. We check our eBay messages several times each day and respond as soon as we have the answer to your question. Virtually all questions are answered within 24 hours. |
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