RETURNS AND SALE TERMS
• GENERAL We accept unwanted goods within 24 hours of delivery (return postage is payable by the customer). Any faulty items will be exchanged or refunded (postage will be only be refunded if a faulty item is returned). Our contact details can easily be found on this website.
By purchasing an item from us, you agree to accept and abide by the terms below. These terms do not affect your UK statutory rights.
• CANCELATIONS If you are unhappy with your purchase or change your mind you can cancel your transaction and return any item to us, in unused condition and repackaged in it's original material for a refund minus the postage charge and 10% re-stock charge of the original item price, within 24 hours of the date that you signed to receive the item.
• DISSATISFACTION If you decide that you are not satisfied with the style, colour or quality of the product then you can return it under the cancellation terms above subject to a re-stock fee and loss of postage charge. All products we sell are accurately described and photographed and even though we feel that your expectations should be reasonably met, we obviously cannot guarantee that each individual person will be satisfied even though they have made a remarkable saving on a product.
• RETURNS COLLECTIONS We can arrange for any item to be collected by a courier under the 24 hours returns policy at the cost of the buyer charged at the same rate as the original delivery charge.
• DAMAGED ITEMS In the extremely rare scenario that you have received a damaged or faulty item, you must contact us within 24 hours of the delivery with photographic documentation of the damage. We will then assess the situation and provide a resolution to meet your satisfaction by either accepting and arranging the item as a return or replacing the product where possible.