GiftGrabberz

We're committed to selling high-quality products we hope you'll enjoy using, but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought.

Unwanted Purchases/Your Right to Cancel

• You must notify us of your intent to cancel within 7 days of the date of delivery to your address.
• Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.
• A full refund of the order total will be processed.
• The Buyer is responsible for return shipping costs and insurance.
• Sorry, but audio/video recordings or software that you have unsealed are excluded from this policy.

• You must notify us that you are returning your order as soon as it develops a fault.
• In the event of a fault developing within 30 days of purchase, a replacement will be sent or a full refund issued after receipt of the returned item and verification of the fault.
• Should an item become faulty after 30 days of purchase but within the stated warranty period, we will, at our discretion, offer a repair, a replacement or a cost of item refund after receipt of the returned item and verification of the fault.
• If the item is not found to have a manufacturing fault, or the fault is due to customer misuse, then no refund will be issued, and the buyer will be responsible for any fees for return shipping.
• All replacements are subject to stock availability at the time of processing.

• In the unlikely event of receiving an incorrect order or substituted item, please accept our apologies and contact us to inform us of our mistake.
• Please return the item in its original condition, and upon receipt and subject to stock, we will ship your correct item or offer a full refund.
• Please enclose the return postage costs which will be refunded.

• A Returns Label is included on your invoice for your convenience.
• If the return is for faulty or damaged goods, please enclose the return postage costs which will be refunded once the reported fault is confirmed.
• For all returns, please include a reason for return or the nature of any fault(s), your order number, email address and your eBay user name.
• Please detail your preference for a replacement or a refund and provide us with a daytime contact number should we need to contact you.
• Please allow up to 7 working days to test and process all returns, and up to 21 working days for completion of any repairs.

The above policies do not affect your statutory rights.