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Terms & Conditions

What Am I Consenting To By Using Your Site?

By using the site, you are accepting our Privacy Policy and all other terms and conditions outlined below. If you do not agree to these, please cease using this site immediately.

Your Satisfaction Guarantee

Get Out Ltd is run by highly experienced individuals in the trade. We are dedicated to supplying you with the best equipment for your needs. We are not a faceless web business, we are actively involved in many outdoor sports at various levels and are able to offer excellent advice.

We make every effort to ensure the goods you purchase are suitable for the purpose intended and are free from any defects. Most products are supplied with a manufacturer’s 12 month warranty against defects in workmanship or materials. Certain items may have a limited warranty. Wear and tear, accidental or intentional damage or inappropriate use are not covered by any warranty. Your statutory rights are not affected. For more information please see our Returns Policy.


All information contained on our web sites and printed promotional material remains the property of Get Out Ltd and its suppliers. Unauthorised copying or reproduction is strictly prohibited.

Methods Of Payment

By credit or debit card online (your details are securely encrypted before being transmitted).

For groups and organisations we may be able to set up an account and invoice you for payment by BACS or a company cheque.

Website Accuracy

We try to keep our website as accurate and up to date as possible with regards to specification, colours, materials and prices. We deal with thousands of products from a large number of manufacturers and changes do occur. We cannot be held responsible for changes to products supplied in respect of any of the above factors shown on our website.

Product Availability

Some products may at certain times experience delays in supply due to the specialist nature of the sport or unexpected high demands. We will try to keep you informed of the status of any incomplete orders. If products are not likely to be available within a reasonable timescale you will be offered the option of a suitable alternative as close as possible in specification and price or to your original order. You of course have the option to cancel your order and obtain a refund if applicable.

Certain items seen on our website may be limited in availability. We reserve the right to cancel any order made with us in such cases for whatever reason. Refunds will always be honoured.

Sale And Special Offer Items
Sale items, end of line and clearance offers are available on a first come first served basis. The publicising of a product on offer on our website does not guarantee availability and we reserve the right to cancel any orders in such cases if the product has sold out or is not available for any reason. Refunds will always be honoured.

Acknowledgement Of Order
E-mails are an acknowledgement of your order and not confirmation that a contract has been agreed for the sale of the above goods. The contract for the sale of the above goods shall be formed when we dispatch your order, and therefore shall not become binding upon either party until this time.

Lead/Delivery Times (UK Customers)

Stock items should be dispatched within 24 hours of receiving your order, with orders placed by 1pm usually being dispatched that day. Lead times for any non-stock or special order items will be obtained from the manufacturer and passed onto you as soon as possible. Please note however we are unable to guarantee lead or delivery times or deadlines. Many factors beyond our control such as postal services, couriers or suppliers may thwart our best efforts and we cannot be held responsible for any delays that are caused beyond our reasonable estimate. We will of course try, and do in most cases meet or better your requests on lead times.


Many of the activities that our products are used for are assumed risk activities. Get Out Ltd, it's employees, suppliers and sub-contractors cannot be held responsible for any loss, damage, injury or death however caused. It is the customer’s responsibility to ensure they have the sufficient knowledge, skills and equipment for the activity they have chosen to partake in. Ensure you are familiar with all the relevant safety practices and procedures for your equipment and for the location in which you are using it.

Company Information

Get Out Ltd. operates the e-commerce site GetOutDirect.co.uk, selling outdoor equipment online to the UK and Europe. We also supply bulk orders to groups, organisations, clubs and businesses. The operation is based in Hyde near Manchester where our staff are ready to help you with your order if you would like to collect.

Get Out Ltd. is registered in England & Wales. Registration number: 152390523.
Registered office: Alpha House 4 Greek St, Stockport SK3 8AB