 |
| Q:Where is my item? |
|
| A:Please contact us by message or email: shop2us@gmail.com
We will reply you within 24 hours. Please check our reply in your eBay registered email inbox. |
| Q:I cannot find the item I want. Do you have this? |
|
| A:Pleas contact us by email : shop2us@gmail.com
If you cannot find the item you want, we can help you.
Thank you. |
| Q:Do you offer shipping discount for bulk order? |
|
| A:We accept bulk orders.
Please contact us by shop2us@gmail.com |
| Q:How many units we have for this item? |
|
| A:We have many units in stock. And accept bulk orders.
Please contact us by shop2us@gmail.com |
| Q:How to return broken , not fit, not as described item? |
|
| A:Please contact us by email shop2us@gmail.com or eBay message system BEFORE leaving feedback or other actions.
We will provide tailor-made solution for each case.
Thank you. |
| Q:Will you combine shipment for multiple items? |
|
| A:Yes, we do. You will save $1 on each additional item. |
| Q:I haven't got my item |
|
| A:Please contact us by message or email: shop2us@gmail.com
We will reply you within 24 hours. Please check our reply in your eBay registered email inbox. |
| Q:Who pay the return shipping fee? |
|
| A:Buyer is responsible for the return shipping fee. |
| Q:Do you have tracking number? |
|
| A:Tracking number cost USD2 / GBP1.5 / AUD3 in extra. You need to pay extra because eBay does not offer this option in shipping. Thank you. |
| Q:Do you have bank account for payment? |
|
| A:Sorry, we only accept Paypal. You can use Paypal account with your bank account.
Thank you. |
| Q:Any question? |
|
| A:Please contact us by shop2us@gmail.com
You will get faster reply than using the eBay Message function.
Please provide 24-48 hours to let us reply your email. For message in eBay, it may takes longer time for reply.
Thank you. |
| Q:Do you combine shipping? |
|
| A:Please contact us by shop2us@gmail.com
yes, we will combine shipping |
| Q:When can I expect my order to arrive? |
|
| A:Please contact us by shop2us@gmail.com
It may takes up to 10-20 business days (Mon-Fri). Item shipped from Hong Kong by AIR MAIL. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Please contact us by shop2us@gmail.com
SAME FOR WORLDWIDE, but we will combine postage for multiple items. |
| Q:Do you ship internationally? |
|
| A:Please contact us by shop2us@gmail.com
YES |
| Q:What is your return policy? |
|
| A:Please contact us by shop2us@gmail.com
Returns must be made before leaving feedback, returns postage paid by buyer. |
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