Terms and Conditions

Prices and Shipping Costs

All prices include VAT and exclude shipping costs. Shipping costs are calculated based on
the weight of the products ordered and chosen delivery method. All shipping costs will be displayed before you finalise your order.

Sales Agreement

All products, services and prices shown in our online shop are not legally binding.
After entering all personal contact information and by clicking the "order now" button on the order confirmation page, the order is considered binding. You will receive order confirmation immediately after the order process has been completed. The sales agreement is valid as soon as the delivery confirmation is sent.  If you do not receive confirmation or the actual delivery within two (2) weeks, you are legally no longer bound to your purchase.

Terms and Conditions

All Terms and Conditions are presented on this web site. Order data and the Terms and Conditions are also part of our order confirmation e-mail, which we send to you after the order processing has been completed.

Delivery

Information about availability and delivery period are part of the product description on the product page. If there is no information available you should receive your goods within 4 days after the placement of your order.

Return Policy

100% cash refund or store credit.  No Questions asked.

George's Gems Limited stand behind the quality and beauty of our products!

George's Gems Limited is proud to guarantee your satisfaction with each and every product purchased from us for a limited period of 7 days from the products arrival.

George's Gems Limited accepts all returned products, no questions asked!

Upon receiving your returned products, George's Gems Limited will refund you 100% of the return products value via the same payment channel as your purchase, or provide you with a store credit on your next order, Whichever you prefer. Outgoing Postage costs Will be deducted from the refund to cover the original postage costs. 

The time frame for the return of goods begins when you have received and signed for the goods.

The buyer is responsible for all shippings costs related to the return of the goods.

Your Privacy - Our Policy.

At George's Gems Limited all the information submitted by our clients is treated as strictly private and confidential and will not be shared with any third parties under any circumstances without prior client consent.

Please contact George's Gems Limited if you have questions or concerns regarding our privacy policy.

Please note our current company Terms and Conditions.

Warranty

The warranty applies based on current statutory provisions.

Our customer hotline is available Our customer hotline is available during Monday - Friday 9:00 a.m. to 5 p.m. on: +44 7824 397790.