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 | Q: What is your return policy? |
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 | A: Most items may be returned for a cash refund. Colony items may be returned for a cash refund if the package is included and the item is in a new, unused condition. All returns requests must be emailed to us within 5 days of receiving, & must be returned within 7 days. |
 | Q: Do you offer combined shipping discounts? |
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 | A: Yes, we offer combined shipping discounts. Email us when you are finished buying & we'll email an updated invoice showing combined shipping. Ebay motors doesn't combine items for the discount, so you must wait for an updated invoice to be sent by us or you will probably pay the wrong price and shipping may be delayed. |
 | Q: When can I expect my order to arrive? |
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 | A: We usually ship within 3 business days after payment is received. Expect delays during holidays.
Sometimes an item may be out of stock if multiple purchases are made within a few days or if the actual amount of items stated in the listing isn't correct. I will then email the buyer and it will be sent within 7 business days after payment is receive |
 | Q: Are there ever any other shipping Delays? |
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 | A: There are occaionally shipping delays of 5-6 days when we are working a meet out of town. We will contact the buyers if that happens so they will know when to expect their items to be delivered. |
 | Q: How much is the Shipping and Handling Charge? |
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 | A: Shipping & handling charges are usually a flat rate price. Heavier items may be more when they are combined with other heavier items. International buyers, please email me for shipping information. |
 | Q: Do you ship internationally? |
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 | A: Yes, we do with restrictions. Please check our store home page for more details. Items under $20.00 may be sent by USPS International 1st class, but there is no insurance or tracking number. Items over $20.00 will be sent by USPS International Priority mail with insurance if offered in your country. |
 | Q: What type of payments are accepted? |
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 | A: We accept Paypal as our method of payment. It give the buyers 100% guarantee and items will be shipped much sooner. Paypal also has an electronic check option if the buyer doesn't want to use a charge card. |
 | Q: How often do you have price increases? |
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 | A: We try to keep our prices as low as possible, but most companies have a yearly price increase which we must pass along to buyers. We do have 10% off sales quite often, so be sure to sign up for our newsletters to stay informed about them. |