We aim to dispatch all UK orders same or next
day of receiving cleared funds (Monday to Friday), therefore your items will be delivered
on average between 3-5 working days from placing your order.
International deliveries will be dispatched within
5 working days of receiving cleared funds (Monday to Friday). Items sent to Europe usually
get there within 3-5 working days from being dispatched and those to the rest of the world
may take longer depending on the destination. Your country may impose import duties and /
or taxes on the items that are being delivered to you. These custom charges are NOT
included in our prices and customers are advised to check with their local Customs Office
to confirm any possible import duties / taxes before placing their order. If an export
order is returned to us, due to unpaid taxes and import duties, re-stocking fees and the
initial postage to send out the item will be deducted when refunding the item.
In most cases smaller lighter parcels will be
dispatched using Royal Mail or Royal Mail Recorded Delivery and heavier and high value
parcels will be dispatched using APC Overnight or Parcelforce unless specified otherwise.
An express delivery option is available for
selected items. If your order is placed before 1.00 pm (Monday to Friday) and is in stock,
items will be sent the same day and delivered within 2 working days (for some out of areas
postcodes, deliveries might take slightly longer).
All deliveries will require a signature and will
take place between the hours of 7am to 6pm. The courier will try and deliver the item
twice before returning the item to us. Please ensure someone is present to sign for the
item. Should the item be returned to us we will have to charge for re-delivery.