Terms

Shipping And Handling We ship by Royal Mail First Class or Royal Mail First Class Sign For.

Delivery Schedule We deliver your order right away. We will normally send your order to you within 1 business days . Delivery times for International orders vary according to the shipping method. Please contact us for more information.

Guarantee We guarantee your satisfaction. If we make a mistake or a product we send doesn't meet your expectation, please contact us by email sales@greenfocal.co.uk so we can put things right.

Returns Policy If you need to return an item because it arrived damaged or is faulty in use, please contact us so we can send a replacement straight away.

If you have a technical problem with fitting a system or a component, please contact us before returning anything, so we can deternine the exact issue and arange to send you any additional or replacement parts as required.

If you need to return something because you've ordered the wrong item, or because we sent you a different item than the one you ordered, again please contact us.
Cooling off period - You have 7 working days starting the day after delivery in which to cancel the order. We will inform You about cancelation in written by e-mail. You are responsible for return costs in case of cancelation.

This policy is in addition to your statutory rights under The Consumer Protection (Distance Selling) Regulations 2000.

Remittance Terms All orders must be paid for in full prior to despatch.