Always contact customer service prior to any returns so we may assist and advise.
You can return your item for a full refund within 30 days of receipt.
If the item is faulty or damaged please contact me on 01325 469181 or onlinesales@tensormarketing.co.uk .
Any damaged or faulty returns must have a valid postage receipt for a postage refund or if the item is over 1.7kgs we can arrange a collection.
All items have a 2 Year Warranty for replacement parts or replacements.
DVD Recorders should be returned direct to Toshiba - Customer Service 0844 8560730 they can offer full techincal support. Please note when returning this product state Good Ideas NOT Ebay as we have a return contract with them.
Many thanks, Nicki |