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General Interest

Returns

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt.

Returned items should be unused and in a saleable condition with any enclosed documentation. We will issue a full refund on receipt. Alternatively, if preferred, we will exchange the item.

Please note:

  1. Please contact us with full details before you return any goods.
  2. Goods will only be accepted for return if they are dispatched to us within 30 days of you receiving them, unless we have notified you otherwise.
  3. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  4. The cost of returning the item to us is your responsibility.
  5. Delivery charges are only refundable where goods are faulty and a refund or exchange is made.