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Customer Information


Please check specific listings for more details.

Postage
•  Items under £30 are generally delivered via Royal Mail
•  Items over £30 are normally delivered via Fed Ex and require a contact number to ensure successful delivery.
•  We always post within 48 hours of receiving cleared payment.

Payment
•  Payment must be made within 5 days of listing ending unless you have contacted us prior to bidding.
•  We prefer PayPal and also accept cheques, postal orders and credit cards.


Returns Policy
• We are pleased to offer all of our customers a 14 day no quibble returns policy, 21 days for BFPO Overseas (exceptions apply, see specific listings).
• Please notify us by email  before returning.
• If for any reason your not happy with your it please return in the original condition and packaging for a refund or exchange.
•  Postage costs are at ALL times buyers responsibility and this will be deducted from refund amount unless an error on our part has occurred.

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