G E Little Radiator Covers

If you have any questions, we are here to help.  Please contact us.

What to do if you change your mind

We want you to be fully satisfied with your Products. If the Products you have chosen do not meet your approval we will be happy to make a refund or exchange. You will need to notify us within the Cancellation Period (see below) and arrange to return the Products at your expense by Recorded Delivery within 7 days from your notice. Such notice may be given by mailing, faxing or emailing to the number or address set out in clause 2 of these Terms (“Contacting Us”) or on your invoice/receipt.

The Cancellation Period ends on the expiry of the period of 7 working days beginning with the day after the day on which the Product is delivered or, for radiator covers, as soon as you start to assemble the Product, whichever is the earlier.

Please remember that any Products you wish to return must be in their original packaging, unused and unassembled so please ensure that you are happy with the Products before commencing assembly. You are responsible for ensuring that the Products are suitably re-packed prior to return.

You must ensure that the Products are appropriately insured whilst in transit and that you obtain the return address from us in advance, returns need to be made to the warehouse address - RETURNS CANNOT BE ACCEPTED AT OUR REGISTERED OFFICE AS THIS IS ON A DIFFERENT SITE. Please use the Ebay returns process and the returns address will automatically be provided for you. You must also ensure that you include a copy of your original invoice or other identification in order to allow us to track the origins of the return. It will not be possible to process refunds without evidence of the sender.

This does not affect your statutory rights as a consumer. We strictly comply with the Consumer Protection (Distance Selling) Regulations 2000.

We cannot accept items for a refund or exchange if they have been damaged after delivery. It is essential that any damage on delivery is reported to us PRIOR TO ASSEMBLY. We will be unable to accept claims for damage or returns for units that have already been assembled unless the unit proves to be faulty.

What to do if Products received are damaged/faulty

You must inspect the Products as soon after delivery as is practicable and notify us as soon as possible of any shortages, defects in or damages to the Products or of any other complaint in respect of them within 7 days from the date the Products are delivered.

We will at our own cost replace Products that are defective or damaged on delivery providing we are notified within 7 days of delivery. Consideration will be given to claims outside this period but each claim will be assessed on its own individual merits and you will be expected to have used your reasonable endeavours to ensure that the Products were checked as soon as reasonably practicable.

We reserve the right to offer replacement parts and/or repairs as appropriate.

We cannot accept claims for damage if they have been damaged after delivery. It is essential that any damage on delivery is reported to us PRIOR TO ASSEMBLY. We will be unable to accept claims for damage or returns for units that have already been assembled unless the unit proves to be faulty.

This does not affect your statutory rights as a consumer. We strictly comply with the Consumer Protection (Distance Selling) Regulations 2000.