G E Little Radiator Covers

Delivery Charges

Radiator Covers: Delivery is free of charge to Mainland UK excluding Highlands.

Louvre Doors: Delivery charges are £8 for the 1st door and free of charge for subsequent doors (Mainland UK only exc Highlands)

Grilles: Delivery charges are free of charge to Mainland UK excluding Highlands

Dispatch Times

Dispatch times given are an estimate and please bear in mind that public holidays and any advertised closure period will impact on this estimated lead time. Please also note that we do not routinely dispatch orders on Fridays, partly because our warehouse/factory closes at lunchtimes on Fridays and partly because dispatches on Fridays spend the weekend stored in carriers depots.

Radiator Covers - Approx 2-3 working days from receipt/payment of order (other than Traditional,  Squares & Lines, Stars and New England primed and painted covers which are manufactured by ourselves and only held in stock in plain MDF and are primed and painted to order and therefore take approx 5 working days for plain MDF, 10 for primed and for 15 white). For these cabinets, we are only able to give an estimate of average finishing times. This is because of the many processes involved in the finishing process, the many unknowns such as drying times, the need to retain flexibility within the production schedules and the mix and quantity of orders at any given time. Mixed orders (with differing dispatch times) will routinely be dispatched together on completion of the last order item unless we are requested otherwise at the time of ordering.

The finishing department will also only finish in one colour or medium per day as changes require all the equipment and spray room to be completely washed through and this process is too time-consuming to allow for colour/medium changes within the same day. Therefore, the finishing department would routinely paint Primer normally 2-3 times/week; Satin White 2-3 times/week; Barley White approx every two weeks and Lacquer approx every 2-3 weeks.

Covers that are painted to order are packed and dispatched as soon as they are dry - we are unable to delay dispatch as we have limited storage space (hence why we prime/paint to order rather than holding all designs in all sizes in stock).

Cabinets that do not require grilling or painting/priming would normally be dispatched the following working day after payment of order (assuming order is received on a working day). However, our carriers collect daily from us at 7.30am so orders must be paid for by approx 3pm to allow for packing and labelling etc for dispatch the following working day. We also do not routinely dispatch orders on a Friday.

General Delivery Info

We do not deliver outside Mainland UK or to Highlands of Scotland i.e. postcodes AB13-14, AB21-23, AB30-56, IV1-63, KW1-14, PA20-40 & PH12-40.

We will arrange delivery of the products you order to your Paypal/EBay registered postal address only. Please note that you are responsible for ensuring that the correct address and postcode is given on your EBay account when placing the order as we cannot be held responsible for any losses or other expenses incurred as a result of mis-delivery owing to incorrect addresses and postcodes.

A valid signature will be required on delivery.

When your order is received please check the condition of the package.  If there is any visible damage to the packaging please sign the delivery note making sure you note on the ticket the visible external damage. In the unlikely event that the Products themselves are very obviously damaged you may refuse the delivery but please ensure that the delivery note is signed to say that this is the reason for the return.

You must inspect the Products as soon after delivery as is practicable and notify us as soon as possible of any shortages, defects in or damages to the Products or of any other complaint in respect of them within 7 days from the date the Products are delivered.

When your Products are dispatched we use a next working day service. You will be automatically emailed to inform you of the day your item(s) are leaving via carrier and you will also receive an email from the carriers with your consignment number and the contact details for your local delivery depot. The carrier service is not a timed service and the carriers are unable to give delivery time estimates.

We are unable to specify delivery times or arrange Saturday deliveries and we are also unable to arrange deliveries for specific days. If you are likely to be away from home around the time delivery is anticipated (or at any time between ordering and anticipated delivery), please ensure that you advise us by email after placing your order and we will ensure that no products are dispatched to you for the time you are away.

Please bear in mind that deliveries are only made during standard working hours Monday to Friday. You can arrange for deliveries to be left with neighbours and you will be able to re-arrange delivery with any of the carriers we use but these re-deliveries will be Monday to Friday standard working hours. In the event that the carriers have unsuccessfully attempted delivery three times and been unable to deliver and not received contact to re-arrange delivery or if the carriers are asked to store the Products for more than 1-2 days by the customer then the Products will be returned to ourselves. The Products will then be kept pending collection by the customer or pending payment of an additional delivery charge for a new delivery. Any refunds made in such instances will be made less the carriage return fees. We are unable to re-deliver free of charge as we already subsidise delivery charges and, in addition, we are charged for each failed delivery attempt.  Therefore you will be liable for the carriage return costs of £25 on any orders returned to us after 3 failed deliveries.

Please note that the third party carrier companies we utilise do not guarantee their next day delivery service although the majority of our Products will arrive the next day. Next working day does not apply to certain areas of the UK i.e. Scotland. We cannot be held responsible for any losses or expenses occurred as a result of the failure of delivery on the day estimated by us.

In the event that you have received a formal dispatch notification and nobody will be at home to take that delivery, you may leave a note for the driver to leave Products with a neighbour. If this is also not possible then the driver will leave a card with contact details on in order that you may re-arrange delivery on a day to suit or you may be able to arrange to collect the Products from their local depot, should this prove more convenient for you.

We are unable to guarantee that the driver will be willing to deliver the Products to anywhere other than a ground floor location or to leave without obtaining a signature.

We are unable to recall a delivery once it has left our premises with the carriers and also unable to pass delivery instructions to the carriers once the Products have left our premises and any re-delivery arrangements will be the responsibility of the customer to arrange direct with the carriers.

Please note that most smaller items (e.g. mesh etc) are sent via Royal Mail.