It is our policy, and we stand by it. That orders placed before 17:00 hours (5pm) Monday to Friday will be despatched the same day, however, orders placed after that time will normally be despatched the following working day (of course this is subject to goods, courier and delivery availability). You can check the status of your order, i.e. whether it has been despatched or not, via the order details on your order which is located within your 'My eBay’s’ 'BUY’ section. Please see at the bottom of this page our delivery time estimations for UK Mainland and International orders.
If you require your order to be handled particularly quickly due to perhaps a vacation coming up, it’s been bought for a gift or more likely you have a sporting event, practice or match. We highly recommend you to contact us to discuss the available options of upgrading your orders delivery service. Otherwise we cannot specify an exact delivery date as your order, once despatched from our warehouse, is part of the standard UK mail service (operated by Royal Mail) which although is generally efficient, can be subject to delays from time to time.
We ask for your cooperation and patience in waiting for your orders of which most of them are delivered within 1-10 working days whether they are being delivered to the UK or Internationally. We have to allow 10working days before we are able to commence investigating undelivered parcels with Royal Mail. If your order was sent Recorded or with a tracking number (please view the eBay postal service on your order to find this out) then you can of course request the details from us. These can be then inputted into the Royal Mail Track & Trace system this will assist you in finding out the whereabouts and location of your package. If you don’t receive your order within the 10 working day window, you are to contact us, so we can aid in retrieving your goods and getting them to you.
UK Mainland – Royal Mail 1st Class Standard, Recorded & 24 hour courier delivery:
- Orders sent via Royal Mail will typically take 1-5 working days to be delivered.
- Orders send via a 24 hour courier service will be delivered the next day if payment is received and cleared before 14:00 hours (2pm), Monday to Friday. The cut-off for booking on your orders with our couriers is 15:00 hours (3pm).
International – Royal Mail Airmail Small Packets & International Signed For:
- All International orders are sent via Royal Mail Airmail Small Packets if the service is required due to the order value, they are sent Signed For which allows them to be tracked throughout their journey to you.
- Orders sent via Royal Mail Airmail Small Packets whether tracked or not will typically take 5-10 working days for delivery within Europe. Customers in countries outside of Europe, please allow 10-15 working days.