 |
| Q:Do you ship internationally? |
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| A:We only post to UK customers at the moment. |
| Q:How much is postage for this item? |
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| A:The postage cost will be included in the listing. |
| Q:Can I make you an offer? |
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| A:We don't accept offers on our items unless otherwise stated. |
| Q:Does this item include a guarantee/warranty? |
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| A:If any of our items are covered by a warranty, it will be mentioned in the listing. |
| Q:Can I pay by cheque? |
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| A:No. We only accept the payment methods mentioned in the listing or in our Terms and Conditions (see the link in our shop). |
| Q:Is this item new or used? |
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| A:It will be made clear in the listing whether an item is new or has been used. |
| Q:Can I collect this item rather than have it posted? |
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| A:Yes. You can collect from our shop at 280a Lichfield Road, Mere Green, Sutton Coldfield, West Midlands, B74 2UG. We also have a branch in Knowle High Street, Knowl, Solihull. If you would prefer to collect from there, please let us know so we can arrange it. |
| Q:I am a UK resident, but would like the item to posted a friend / relative abroad. Can you do this? |
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| A:No. We will only post to UK addresses. |
| Q:Is VAT included in the price? |
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| A:Yes. All prices are inclusive of VAT, so what you see is what you pay! We don't like nasty surprises either! |
| Q:I'm not sure if this item is the one I want. Can I return it if I change my mind? |
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| A:We offer a 'cooling off period' in accordance with UK regulations. Please see our Terms and Conditions for details (the link is on the left hand side in our eBay shop). We can also email you our T+Cs in a text document upon request. |
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