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Delivery Policy We hold conside
SHIPPING
Our aim is to dispatch all items within one working day (Mon – Fri).
Items purchased over a weekend or on a public holiday will be dispatched on the
first working day after.
We combine postage on multiple items – our system will automatically combine
postage for you at a reduced cost (heaviest item full price all other items at
around half cost or less calculated by weight)
All items purchased must be paid for together to benefit from combined shipping.
If you have any questions please contact us through the ebay message system.
RETURNS
We are happy to accept returns for any reason.
Refunds will be in full if we are at fault, in all other cases the postage cost
will be deducted from the refund.
Please notify us of your intention to return an item within 48 hours of receipt
through the ebay resolution centre.
Return instruction and address will be provided to you through the resolution
centre system.
Help setting up a return case through the resolution centre can be found on the
ebay help page: Requesting a return
The item must be returned to us, in it's original condition with any tags or
packaging still attached with no signs of wear etc. within 7 days of you
receiving it.
We suggest using a traceable method of delivery for your return as we cannot be
held responsible for any item that does not arrive back to us and no refund or
exchange will be processed in such a case.
Please contact us before leaving negative feedback to allow us a chance to
rectify any outstanding issues – we want all of our customers to be 100% happy.
If you have any questions about our return policy please feel free to contact us
through the ebay message system. |
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