Its not me making money out of postage - its Royal Mail !!
Because of the the recently announced Royal Mail increases I have had to restructure my postage fees.
Most buyers are fair and understand the costs but unfortunately it seems there is still some misinformed people out there that think it’s the sellers making pots of money out of postage – its far from the truth.
Ive actually had some idiots sending me abusive mails complaining that Im charging too much for postage with comments like "its just a bit of paper" and one who even gave me an abusive phone call calling me a "thieving b*******d"".
Thankfully this sort of unwanted buyer are few and far between but I still thought it best to explain why I charge what I do just in case.
Firstly of course, as the title above alludes to, there is Royal Mails outrageous postage fees but there are other factors which need to be taken into account.
Theres also the cost of the envelope, paper, printing, packaging etc which ok isnt exactly
a massive amount, maybe 4p – 5p per order (even more if a hard backed envelope is used) but it still has to be paid for.
cost that has to be built into the P&P fees I charge is the 10% that Ebay
charge me for whatever the customer pays for postage.
example if you pay £1.25 postage Ebay then charge me 10% of that ! I cant
afford to subsidise that so unfortunately it has to be built into the postage
price I pass on.
There’s then the one that most people don’t take into consideration and that is the time taken to pick and pack the order, i.e - handling time - which incidentally Ebay do encourage sellers to include in their prices.
As this is my full time job and is the only way I earn my living I obviously have to pay myself (or the Temps I employ in busy periods) a wage and this has to be taken into account in the packaging charges.
I’ve done some time and motion exercises and this actually works out at an average of 15 orders an hour …. i.e 4 minutes per order.
So even at the minimum wage of £6 per hour (10p per minute) this means each order costs me at least 40p to pick / pack.
Its easy now to do the maths above and work out that even the smallest cigarette card in an envelope sent by 1st Class Letter post is going to cost me more than I actually pass onto you !!
For overseas deliveries the same principles apply, unfortunately though Royal Mail have massively increased their Airmail prices which unfortunately has to be paid for.
Hopefully the above will make it clear that I’m not trying to rip anybody off with my postage fees and that they are in fact pretty reasonable and hopefully you will bear this in mind when you come to mark me on my P&P star ratings.
Of course even after reading the above you may still think Im charging way over the top, in that case I would ask you to visit Royal Mails site and see for yourself the horrendous prices they are charging for their services !!
Remember as well I am selling my (often very hard to find and very collectable) items at really low prices and havent just hidden the postal costs in the item prices like some people do, to sum it up. I could quite easily add extra onto my item prices but I believe in selling something for what its worth, not just to make sure my post cost is covered - at the end of the day ......
I DONT TRY AND MAKE MONEY OUT OF POSTAGE - ALL I AM DOING IS COVERING MY COSTS, IT IS ROYAL MAIL THAT IS MAKING A KILLING OUT OF POSTAGE !!