♥ YOUR SATISFACTION ♥
WE STRIVE TO GIVE YOU 100% SATISFACTION WHEN
YOU BUY FROM FLUFF PIE.
IF OUR SERVICE OR THE PRODUCT FALLS SHORT
OF YOUR EXPECTATIONS PLEASE CONTACT US AND WE
WILL ENDEAVOUR TO CORRECT IMMEDIATELY.
AFTER ALL, WITHOUT YOU, WE HAVE NO BUSINESS!
WE AIM TO DESPATCH ALL ORDERS PAID BEFORE 4PM
THE SAME DAY (MON-FRI)
♥ UK POSTAGE ♥
We also have our own website and have lower p&p/free for orders over £25 - www.fluffpie.net
for ebay shop orders:-
(1) MOST LARGE LETTER SIZED ITEMS (EG CLEAR STAMPS, BRADS, EYELETS, INK PADS, RIBBONS, ETC - P&P IS CAPPED AT 99p NO MATTER HOW MANY ITEMS YOU BUY.
(2) ALL OTHER ITEMS THE MAXIMUM P&P IS £2.99 NO MATTER HOW MANY ITEMS YOU BUY
for these calculations to work, all must be on same invoice or add to shopping basket before checkout
MOST ITEMS WILL BE POSTED ROYAL MAIL 1ST CLASS BUT FOR HEAVIER ORDERS WE MAY USE A COURIER
♥ TAX FREE SHOPPING ♥
NON EUROPEAN UNION CUSTOMERS ARE EXEMPT FROM THE 20% VAT (SALES TAX) ON ALL ITEMS & SHIPPING
This amount will be refunded after payment - this is done manually so please allow a few hours for it to appear in your paypal account
♥ INTERNATIONAL SHIPPING ♥
we charge at actual cost - which depends on the total weight of your items
for large orders and to certain countries we use a "signed for" service which costs extra
Payment by Paypal Only
♥ PACKAGING ♥
ALL ITEMS ARE CAREFULLY PACKED TO ENSURE YOUR ORDER ARRIVES IN PERFECT CONDITION