What is you returns policy ?
We hope you are happy with your purchase.
If you are not entirely satisfied with your purchase, please return it
to us in its original and unused condition
with tags &
packaging intact within 14 days of receipt for a refund.
Under the distance selling regulations you have the right to cancel an
Please notify us within 7 days of receipt & return to us
within 14 days.
We will not authorize a
refund or replacement until we have received the goods back.
Please allow 3-5 working days for a return to be processed.
note you have a legal obligation to take reasonable care of the
products whilst you have them.
For No quibble returns please ensure you :-
your item in its original and unused condition
the packaging carefully & do not throw it away.
Please return all packaging & advice notes as they was sent to
not remove any tags or labels until you have decided to keep the item.
not try on products whilst wearing perfume, strong deodorant
that may leave a scent or marks
or whilst smoking.
jewellery is non-returnable in the interest of hygiene
unless there is a manufactures fault.
Our returns policy does not
affect your statutory rights
in respect of defective products.
We reserve the right
to refuse a return if you return the item to
us if none of the above terms have been met.
If this is the case we will return these item back to you at your
expense.We will notify you of the charges to be applied.
return the item back to us or refuse delivery we reserve the right
to dispose of your item without any further notice.
Do i have to pay for a
the item is faulty , wrong item received
or in rare occasion's not as described .
We will gladly reimburse the
delivery costs on receipt. of the goods.
It is the buyers responsibility
to meet the return costs until we receive the item back.
If you change your mind or the item is
unsuitable delivery charges are
met by the customer.
The returned parcel is the
responsibility until it is received by us. As a result we suggest
use a delivery service where they can track their return.
We can only offer an exchange of the
in a different size or colour if it is in stock
Please allow up to 10 days for a return to be processed. Once
an exchange has been approved it
will be sent out to you free of charge.
If we are unable to exchange the item we will notify you by email.