Fizzy Chic Shop

PLEASE NOTE: WE DO NOT AND CANNOT FORESEE ANY PROBLEMS WITH YOUR ORDER ONCE WE HAVE DISPATCHED. SO IF ANY PROBLEMS DO ARISE, YOU MUST ALERT US TO THIS SO AS TO SOLVE ANY ISSUES FOR YOU.

We must state as part of our terms & conditions that once we have dispatched your order and it has been accepted by the Royal Mail we are completely in their hands to operate their service. We regret that we cannot control Royal mail when your order may arrive later than expected or is lost in their service. Delivery time information is provided by the Royal Mail postal system, and exclude weekends and bank holidays. Note that delivery time may vary, particularly during peak period.

In the unlikely event that your order is lost /delayed in the post please contact us. Each item we dispatch is logged by royal mail with their stamp and signature so we will use this proof of dispatch in any royal mail claim for items lost in royal mail transit. Our postage labels are printed directly from ebay using your given ebay address. Our proof of dispatch certificate assures us that we are also covered by seller protection. In genuine cases of problems with Royal mail deliveries, we offer a no quibble investigations and do all that is necessary to make sure our customers are not further inconvenienced.

POSTAGE & PACKAGING INFORMATION UK - Only 99p for posting the first item, then every item is POSTAGE FREE thereafter, as long as all items are to be posted in the same packaging. INTERNATIONAL POSTAGE - The same as above, please check the up to date postal charges on our item pages for your location.

IF YOU PURCHASE IN MULTIPLES AND FIND YOUR INVOICE HAS NOT AMENDED POSTAGE, PLEASE DO NOT PAY, AS REFUNDING POSTAGE CAN CREATE COMPLICATIONS WITHIN ORDERS. JUST SEND US A REQUEST OF INVOICE TOTAL AND WE WILL AMEND YOUR INVOICE ACCORDINGLY.

WE CAN DO NO MORE, TO ENSURE THAT YOUR TRANSFERRING EXPERIENCES ARE SUCCESSFUL! WE WOULD LIKE TO TAKE THIS OPPORTUNITY TO STATE; WE ONLY USE THE TOP QUALITY TRANSFER PAPER - OUR PRINTING IS FINISHED WITH THE BEST QUALITY DURABrite ink. WE DO NOT GO CHEAPLY , WE NEVER SKIMP - WE HAVE BUILT OUR REPUTATION ON USING ONLY THE BEST, FOR THE BEST RESULTS!!!!   ANY PROBLEMS USING THESE TRANSFERS ARE RARE AND REASONS CAN USUALLY BE ACCOUNTED FOR. ERRORS AND PROBLEMS CANNOT BE BLAMED ON THE TRANSFERS OR INK USED.  AS LONG AS THE INSTRUCTIONS ARE CAREFULLY FOLLOWED  (INCLUDING AFTERCARE) AND CHOICE OF MATERIAL IS 100% COTTON ONLY; NOTHING SHOULD GO WRONG!!! - READING OUR FEEDBACK DOES ILLUSTRATE THIS, MANY CUSTOMERS RETURN TIME AFTER TIME, HAVING TRANSFERRING DOWN TO A FINE ART.

THANK YOU  :)