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We have a no quibble returns policy!
Unwanted or unsuitable items can be returned in the original packaging and unworn within 14 days of receipt.
In the unlikely case of a faulty or wrong shoe please return the item to me and I will be happy to replace it or give you a full refund including all postage. Please email me if you are not satisfied with your item. I will replace it, exchange it or give you a refund!.
For size or style exchanges return postage costs are paid by the buyer. The new item will be sent out completely free of charge.
Please return to: Antje Kriesche, 131 Glyn Road, London E5 0JT. Please state your request and include your details such as username and email!
SHOES RETURNED WITHOUT ANY DETAILS OR A REQUEST CAN NOT BE PROCESSED!
Everything will be posted within 2 working days with Royal Mail and the service you have choosen.
Please note for EU and Worldwide deliveries if you require a service with signature or tracking you have to choose "International Sign For" or "Airsure"
For sandals add £1 on the postage price for each extra pair and for boots add £3 for each extra pair.
Please wait for my final invoice if you buying multiple items.
Any questions please ask! Nothing is a problem!
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