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FAQs

Will This Fit My Car?

We have used the eBay compatibility list as a guide for buyers to use. Please enter your car into here and you will see any application specific notes in the compatibility notes. We have also included all the product information in the listing to ensure you can double check and cross reference the product against what is currently on your application. Please read the listing.

We also have the facility to look up parts via vehicle registration numbers. Please contact us if you would like us to check a part using the facility. Please Note: We run an automated eBay ordering system. Every listing has a part number behind it and once purchased the item is picked and dispatched as quickly as possible. We can only send you what is listed. We cannot send a variation as this will be on another listing. Please ensure you are selecting the correct part prior to purchase.

When Will My Order Be Dispatched?

We run an automated eBay ordering system. Every listing has a part number behind it and once purchased the item is picked and dispatched as quickly as possible, usually same day dispatch. Should you need the item in a rush please use the "Get It Fast" express shipping option on the listing.

Can I amend my order?

Sorry no. Once your order has been placed we cannot amend any item(s), quantities, or add or remove items. We are also unable to change the delivery address.

What do I do if I have not received my order?

Simply give us a call or contact us via eBay messages. We’ll get back to you as soon as we can.

What do I do if my product is faulty?

Simply give us a call or contact us via eBay messages. We’ll get back to you as soon as we can.

What Payment methods do you accept?

We currently only accept payment via PayPal. You can also use PayPal as a guest and pay using a debit or credit card. All of our listings are listings are "Buy It Now" meaning that immediate payment is required. Your PayPal account will be charged immediately.

Will you accept offers on price?

Sorry no. The prices that you see are the prices that will be charged. It is our company policy that prices are non-negotiable.

Will you accept offers on price?

Sorry no. The prices that you see are the prices that will be charged. It is our company policy that prices are non-negotiable.

Can I track my delivery with the courier?

In most cases, yes. Please see our delivery page for full details on how to track your delivery.

What do I do if I have not received my delivery?

Please call us or send a message via eBay messages and we'll get back to you quickly with a response and tracking information.

How much does delivery cost and how long will it take?

All of our listings have free delivery to UK mainland addresses (please see exclusion list for out of area zones) and use our standard 1-3 day delivery service. Please note that we do not dispatch orders on weekends.

Which delivery companies do you use?

The delivery company that we use will depend on the size, weight and value of your order and the address to which you are having it delivered. The main companies that we using now are Royal Mail, Royal Mail tracked and UPS. For UPS deliveries, please visit the UPS website and use your consignment number to track your delivery. Alternatively, you may prefer to contact UPS by telephone on 08457 877 877.

What happens if I'm not at home to accept delivery?

If you are not available to sign for your delivery, the courier will leave a card to advise that delivery has been attempted. To re-arrange delivery or arrange to collect the parcel, please follow the instructions on the card.