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Eroewens

Eroewens

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Member ID eroewens_beads ( Feedback score of 26380Teal shooting star icon for Feedback score between 25,000 to 49,999) Get fast delivery and excellent service from eBay Top-rated sellers. About member eBay Shop ReviewTop 1,000 Reviewer
Welcome to my eBay shop, I stock a range of findings and beads for jewellery making including earwires, headpins, eyepins, starter kits, tool kits, tiger tail, beading elastic, clasps, crimp beads and calotte ends.

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  • Postage and Packaging Informatio​n
Postage & Payment
Payment

Please pay within 7 days, if you have any problems or this is not possible please let me know. I only accept payments via Paypal.

Postage

UK postage is a flat rate of £1 per order for 2nd class post or £1.25 for 1st class. I do my best to post all orders the same or next working day, although please understand there may be occasions where this is not possible.

If you have not received your items within 10 days (UK) or 15 days (International) please let me know and I will send replacement items to you, if this is not possible, or if you prefer, I will refund you in full.

Returns

I want all my customers to be completely happy. However if for any reason you would like to return an item I offer a no quibble return policy, I will send a full refund to you upon receipt of the returned item. Return postage costs are not refundable unless goods are being returned as faulty or due to damage.

I pride myself in being an honest & fair seller & will always sort out any problems as soon as I am aware of them. Please let me know if there are any problems at all with your order & I will resolve any issues as soon as possible.

Questions

I always respond to all questions as soon as I am able to. I may not be able to respond straight away but always do my best to respond within 24 hours Mon-Fri. Please allow me a little longer to reply on a Monday due to the high number of orders & questions received over the weekend.
Postage & Packaging

* I charge a flat rate of £1 per order for UK purchases. All of my items are sent 1st class & are classed as large letters.

* Items are usually dispatched within 24 hours (excluding weekends), although may take up to 48 hours during busy periods.

* Unfortunately items will occasionally go missing in the postal system. If you have not received your item within 10 days please let me know and I will send replacement items to you if this is not possible or if you prefer, I will send a full refund. International buyers please allow 20 days.