Orders will be despatched via Royal Mail. Your item will be professionally & carefully packed and despatched in a timely manner.
Orders made before 2pm Monday to Friday are, in most cases, despatched the very same day (subject to payment verification). During exceptionally busy periods your order will be posted within 1 to 2 business days after confirmation and verification of your payment. Orders are not processed for shipment on weekends and holidays. Please allow 10 working days for delivery, (15 days for international), before contacting us.
If you decide that an item is unsuitable, we are happy to offer a refund or exchange within 14 days, on items which are in their original condition, unworn with the tags still attached.
If you have been sent the wrong item or your item is faulty please contact us via eBay messages
Please leave a note inside your parcel with:
- Your invoice number
- Your name and eBay user ID
- Reason for return
- If you require a refund or exchange
- (for exchanges) the item/size required
Please package your item securely and post to:
Please keep proof of postage. Your parcel is your responsibility until it reaches us, so we recommend using Royal Mail Registered Post. We cannot accept responsibility for parcels that get lost on the way to us.
Unfortunately, we are unable to refund delivery charges or postage costs for items that are unsuitable or don't fit.
If we have made an error with your order, or if your item is faulty, please contact us via eBay messages.