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Envisage Yourself

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P&P & Payment
All items are despatched within 24 of receiving cleared payment. All items are covered by insurance which is covered by the postage fees. Items are posted from Monday - Friday. Please make payment within 7 days of purchase or the item will be automatically re-listed and Ebay will be contact to advise them of the non payment. Royal Mail state that their is a 15 working day wait until an item can be classed as lost in the post. Once the 16th working day arrives we will either send you a replacement or refund you. Please note that all of the Royal Mail 24 and 48 services are not guaranteed. The Royal Mail 24 can take 1-2 working days and Royal Mail 48 can take 2-3 working days. We are not liable for any delays incurred by Royal Mail.
Exchange/Refunds
Please contact me within 30 days upon receipt of your item if you are making a return. If you do not contact me by 30th day of receipt of the item it will be exempt the refund/exchange policy. I cannot be responsible for returned item(s) being lost in the post. I would recommend you return the item(s) by recorded delivery. Once I have received the item(s) I will send you an email to confirm this and the item(s) will then be checked to ensure that it is in the condition it was sent out in. Item(s) must be returned in their original condition. Please ensure you check the item (s) for faults before you start wearing the item as the item(s) must have all of the original tags/labels attached, be unopened, unworn and in it's original packaging. Failure to do this will result in making the item(s) exempt from the exchange/refund policy. Returns are at the customer's expense but there is no extra charge for sending out the replacement if you live in the UK. Please make sure that you are happy with these terms and conditions before making a bid. Have a look at my feedback to also ensure that you are happy with the service I provide. By making a bid you are agreeing to these terms and conditions. All tax and duties are paid for by the customer in the relevant countries outside Europe.
PLEASE NOTE
We are an authorised dealer of MilkyWay, Freetress, Equal and Saga. We hold an authorisation certification notifying all of our customers that our products are authentic and not counterfeit. If no one can prove they have this certification then your probably buying fake goods. Buy With Confidence At Envisage Wholesale. Please check out our website www.envisageyourself.co.uk
 
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