We dispatch all our parcels same day or next working day. If we cannot do this we will email you.
We use Royal Mail 24 and Royal Mail 48, business 1st and 2nd class.
Delivery times quoted by Royal Mail are 1 to 2 days and 2 to 3 days.
Royal Mail 48 is currently taking anything up to 5 days.
We cannot get the parcels out to you any quicker and because of the bad service being delivered by royal mail our customers are leaving feedback that the delivery is late.
The late delivery feedback impacts on how much eBay can charge in fees to sellers. The result of which is sellers may have to pass this additional cost on to buyers.
Please can we ask before you leave a late delivery feedback could you consider if we dispatched on time, we send an email when we dispatch, and if we could have done anything more to get your parcel to you.