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RETURN
POLICY
EASTERN
TRADING Returns Policy
In
the unlikely event of your goods being delivered faulty, or damaged,
you must
contact
us within 7 days of the date of delivery via email in order for us to
arrange a replacement or replacement parts
If
the Goods are returned to the warehouse at anytime we will only refund
if they are un repairable and a replacement model is no longer
manufactured.
All
returns must be returned in the original box & With all
associated accessories manual etc with no exceptions!
If
you have bought the goods in error or have purely changed your mind we
have followed the distance selling regulations Act of 2000.
You
are required to send a notice of cancellation in writing including fax
or e-mail & Return the goods (at your cost) within 7 days of
receiving the items, you must state your invoice number, sale number
and
reason for cancellation of the goods.
You
are fully responsible for returning the item; a refund will be given
less the delivery cost providing the following* criteria* are meet.
If
you are not in possession of your invoice, no returns or warranty will
be carried out. (This applies to all orders without exception )
*Goods
must be re-packaged as received (e.g. if you have opened the box to
examine the product it must have been done so without damaging the box
or product in any way) all components and accessories must be returned.
*If
the product has been used or returned without packaging it will be
counted as second hand goods & an admin fee will charged @ 50%
of the original.
We
recommend that if you are experiencing problems with your purchase that
you check out the instruction manual.
Experience
tells us that in many cases checking there can often solve what seems
like a fault quickly and easily.
These
terms & conditions do not affect your statutory rights.
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