Customer Care
We pride ourselves on offering excellent customer service and our reputation is very important to us. In the unlikely event you are disatisfied with your purchase or any part of the transaction, please contact us and we will try our best to resolve the issue to your satisfaction.
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Warranty
All of our items are brand new in perfect condition and come sealed in their original packaging. All items come complete with standard 12 months guarantee.
Returns & Refunds
Returns are to be sent back to us, along with corresponding paperwork/emails within 7 days. Items found faulty after testing will be replaced and return postage costs will be refunded. Unwanted items will be refunded providing their condition and packaging are in the original state.
Feedback
Whilst we appreciate the importance of the eBay feedback system, feedback is left for all our customers upon confirmation that you have received and are satisfied with your purchase. If at any time you are not completely satisfied with your purchase or any part of the transaction please contact us first, rather than just leaving a neutral or negative feedback rating.
Contact
Should you need to contact us please use the 'Email seller' link which can be found on any item or shop page. We aim to respond to all emails within 24 hours. For assistance in set-up or installation of any of our products, you can call us on 01773 811180
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Please read our terms and conditions before bidding or purchasing any of our items.
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