GENERAL TERMS AND CONDITIONS (COURSES)
Please read these Conditions of Use carefully. They constitute a binding agreement between Us and You and are deemed to be accepted by You each time that You use or access the Site or the Services.
If You do not accept the Terms, do not use the Site or the Services.
We may revise these Terms at any time by posting an update to this web page. You should review this page regularly as continued use of the Site Materials or Services after changes have been made to these Terms will constitute an acceptance of those changes. If you do not wish to accept any changes to these Terms, please cease your use of the Site and Services immediately and notify Us by sending an email to
“Company”, “We” or “Us”: Home Study Learning Ltd of England
“Course”: means a Course as identified on our website or in any brochure.
“Customer” or “You”: means a purchaser of a Course.
“Materials”: means any books, documentation, learning guides, CD-ROMs, online resources or the like supplied by the Company to the Customer for the Course.
“Price”: the Price of a Course.
“Services”: means those support services provided by tutors to the Customer including, amongst other things, teaching, marking, assessment and/or instruction.
All orders placed by 1pm Monday to Friday will be delivered by courier the following day where possible. This excludes Bank Holidays.
Overseas orders take around 4–5 days.
1. Course Materials
1.1 The materials relating to a Course, together with all revisions, updates and alterations made by us from time to time, which may be in any format and which are required by the student to complete the course, will be of a satisfactory level of quality.
1.2 You will be responsible for inspecting the Materials promptly; any deficiencies or damage must be notified to us within 48 hours of receipt. Claims for deficiencies or damage after this period will not be accepted.
2. Conditions of Use
The Company cannot guarantee that any particular Course, its Materials or item will be available. In the event of a Course being sold out, we will endeavour to find an alternative. If this is not possible a full refund will be given.
3.1 It is your responsibility to comply with any specific Course requirements particularly, but not exclusively, in relation to the submission of any Coursework and/or the assessment of the same. Some Courses and levels of Course have very specific requirements which a failure to comply with may result in You not completing the Course or being deemed to have failed the Course. The Company does not take any responsibility for you failing to comply with any requirements.
3.2 As part of your Course you will be provided with support from a tutor. The duration of that support will be as stipulated in the documentation provided with your Course or available on the Site. If you wish to extend the duration of support provided, you may do so by contacting the Tutor of your Course by email within 3 months from the end of your original support. An additional charge is negotiable with your Tutor which will allow for one 6 month extension of further support. Please contact the Company for further details. Such an extension of support shall be limited to once per Course.
3.3 Complaints will be responded to within 7 working days.
4. Price and Payments
4.1 The price of any Course will be as quoted on the Site from time to time. The Price includes VAT (where appropriate).
4.2 Time for payment of the Price shall be of the essence. The price is due and payable on dispatch of the Course and/or Materials.
4.3 Where it has been agreed to accept payment by instalments, the Price remains due and payable at dispatch, and any failure to make any instalment payment within three days of its due date shall, in addition to any other remedies the Company may have, entitle the Company to:
4.3.1 Suspend performance of any or all Services provided under this Agreement.
4.3.2 Cancel any instalment plan or credit agreement made with the Company.
4.3.3 Suspend the provision of any support including but not limited to any marking or assessment of your work.
4.3.4 Refuse to issue any certificates (whether relating to achievement or otherwise).
4.3.5 Where suspension of your account has taken place, insist on such conditions as the Company considers reasonable before removing or lifting such suspension including (by way of example only), the payment in full of any outstanding balance.