We strive for 5 Star service by stating upfront our policies, our shipping rate & shipping frequency, and ensuring that our listings are detailed and accurate, and that all purchases are dispatched next working day, (unfortunateley the Royal Mail postal service is not always as efficient and occasional unavoidable delays do occur en route). If you are satisfied with your transaction, please respond with all 5 Star ratings, EBay's feedback system treats any rating less than a 5 Stars as sub-standard and penalizes sellers for DSR ratings that average below 4.60, and any scores below 2 stars seriously damage future listing status, for more info go to http://www.leavingfeedback.com/, In the event you are not 100 % satisfied with your purchase, PLEASE contact us, and we will do our best to resolve any problems. Hope you have a Happy EBay experience! Thank You