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Delivery

Delivery times

We aim to post out all orders out within 2 working days when received by 2-30pm Monday to Friday. Parcels go 2nd class when using the *FEE* post option they should arrive within 5 days maximum, but usually quicker, although this cannot be guaranteed (Royal Mail state 2-3 working days). Orders received later in the day or evening will be posted the following day and so on. Orders placed over the weekend will be processed for despatch on Monday/Tuesday. We will call or email you if there is going to be any delay over 48 hours with your order, to help us, please provide us with a daytime contact number.

Delivery services

We post most of our goods with the Royal Mail on a 2nd Class service and as such most parcels arrive within the stated 2-3 working days. Larger heavier items are sent by a Royal Mail 'Standard Parcel' service (Royal Mail state 3-5 days) or by Parcelforce courier 48 hour service. Both the above services are free of charge within the UK mainland. If you require a next day service then either Royal Mail 'Special Delivery' for items up to 2kg or a courier service will need to be used, on large or heavier items over 2kg and we will need to make an extra charge to your bill of £4.99. If you are not going to be home please provide a delivery address where someone will be able to sign for the goods. i.e. your work address.
Note: For courier deliveries, please note that if you are never home during working hours it would be more suitable to deliver to a different address, i.e. your work or a relative, as once a parcel is despatched couriers now charge a fee of £8.50 to have a parcel redirected to a different address.

International parcels & delivery costs

Smaller parcels will be sent by Royal Mail - Air Mail for small packets or printed paper. For a more secure system where the item or items are of a value of over £50.00, the Airsure or International Signed for will be used. Most of Europe & the rest of the world will be charged at £14.99, but this does depend on country so please make contact for prices. Larger items such as plastic kits cannot be sent overseas.