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Copyright © 2016 Direct23Store. All Rights Reserved

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Delivery and Returns

We offer free delivery on all orders to the UK.

Worldwide shipping is available on some items by Royal Mail Airmail.

Same day dispatch is available on selected items. All other items are dispatched within 1-2 working days.

Some items are dispatched by a third party fulfilment warehouse so may come in their branded packaging.

We hope you will be delighted with everything you have bought from us, but if you are unhappy with your products for any reason, you can return them to us by post within 14 days of the date the products are delivered to you. If you want to return or exchange your products, you must take reasonable care of them and they should be returned to us in their original condition. Customised items are non-refundable unless defective or not as requested.

All orders are sent with an easy returns form, and a freepost address is available for any customers who receive an incorrect or faulty item.