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| Q:can i pay for an item using my direct debit/credit card |
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| A:Yes,telephone jamie on 01228 598555 or 07843275400 during opening hours 0900-1700 mon-fri 0800-1300 sat.For secure credit card payments. |
| Q:What is the shop email address for sending paypal payments |
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| A:If you are sending money for an item through paypal you should send it to the shop email address which is jamieearl2@aol.com once paid we will get the relevant postage details and the item will be dispatched,please be sure to leave a contact tel number for the courier. |
| Q:The postage amount seems a little expensive. |
|
| A:nearly all of our items are shipped through an excellent courier with next day delivery,we feel this is the safest way to deliver.£6 is the minimum and we always ensure our customers get the best possible price. |
| Q:How long will it take to get my item delivered. |
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| A:All items off the shelf if paid before 1pm will be dispatched that day and the buyer will recieve the item the following day excluding weelends. |
| Q:Do you ship your items internationally. |
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| A:In most cases yes,depending on the size and weight of the item.Buyers organising there own courier is recommended and easier. |
| Q:What is the address to return an item to. |
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| A:If returning an item for any reason you should return it to Direct Auto Salvage,Willowholme Road,Willowholme Industrial Estate, Carlisle CA2 5RT.Tel 01228 598555 |
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