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  • RETURNS POLICY

RETURNS POLICY

BUY IT NOW ITEMS

IF YOU CHANGE YOUR MIND ABOUT AN ITEM YOU MAY RETURN IT FOR A REFUND. 

YOU MUST EMAIL US TO NOTIFY YOUR INTENT TO RETURN THE ITEM FIRST. THE ITEM NEEDS TO BE RETURNED WITH FOURTEEN DAYS OF RECEIPT.  PLEASE ENSURE THAT YOU INCLUDE THE ITEM NUMBER AND YOUR NAME AND ADDRESS DETAILS.  ITEMS MUST BE IN UNWORN CONDITION AND FREE FROM PERFUME STAINS AND ODOURS.

YOU ARE RECOMMENDED TO SEND THE ITEM BACK BY RECORDED DELIVERY TO GUARD AGAINST LOSS

IF YOU NEED A DIFFERENT SIZE IT MAY BE POSSIBLE TO EXCHANGE THE ITEM SUBJECT TO AVAILABILITY.  IN THIS INSTANCE WE WILL NOT CHARGE ANY ADDITIONAL SHIPPING FEES.

FAULTY ITEMS

ON THE RARE OCCASSION THAT AN ITEM IS FOUND TO BE FAULTY WE WILL REIMBURSE BOTH THE COST OF THE GARMENT AND ALL SHIPPING FEES INCLUDING THE COST OF RETURNING THE ITEM TO US.

YOU NEED TO EMAIL US TO ADVISE THAT THE ITEM IS FAULTY PRIOR TO POSTING IT BACK TO US.  THE ITEM MUST BE RETURNED WITHIN FOURTEEN DAYS OF RECEIPT AND YOU MUST INCLUDE THE ITEM NUMBER AND YOUR NAME AND ADDRESS

AUCTION ITEMS & USED GOODS

WE REGRET THAT WE DO NOT ACCEPT RETURNS ON AUCTION ITEMS AND USED GOODS