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| Q:What is your return policy? |
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| A:Duvet City Ltd takes pride in delivering the best quality products to our customers which is why we operate a 7 day refunds policy on returned goods in original packaging, unused. |
| Q:Do you combine shipping? |
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| A:We Only Combine Shipping When You buy More Then 3 items. |
| Q:When can I expect my order to arrive? |
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| A:Your Order Will Arrive Within 24 Hours Of Dispatchment. If It Has Not Been Recieved By Then , Please Phone Us On 0121-771-2005. |
| Q:How much is the Shipping and Handling Charge? |
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| A:We do not have a handling charge we only charge for postage. The Price Depends On the Weight Of The Item. |
| Q:Do you ship internationally? |
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| A:We Can Ship Internationally, However you have to contact Us first So we can come to an agreement on Postal Charges. |
| Q:Are Your Items Second Hand Or New? |
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| A:All Our Items Are BRAND new, They Will Be Sent Out in their original packaging. |
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