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| Q:What is your return policy? |
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| A:14 Days (Mdse. Credit) We offer exchange on anything that is defective from manufacture. All items are inspected, and carefully packed for safe arrival. Items returned for manufacturing defect "Must" be returned insured, w/confirmation of delivery to us! All Shipping, Insurance, Duties are a buyers responsibility! |
| Q:Do you combine shipping? |
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| A:Yes, Each additional item is $1.50. 3 lighter items can be combined on 1 invoice, and paid through Paypal at the same time. Then all can ship together. Heavy goods require extra shipment cost. Thanks... |
| Q:When can I expect my order to arrive? |
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| A:Standard registered Airmail=3 to 4 Weeks. Expedited EMS=1 to 2 Weeks. Business days are Monday-Friday, and do not include weekends, or holidays. These times are based on normal conditions, and are barring customs, and mail carriers delays. A SIGNATURE IS REQUIRED on ALL ITEMS delivered! Thanks... |
| Q:How much is the Shipping and Handling Charge? |
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| A:$3.00 to $5.95=Standard Airmail Registered. $18.95=Expedited EMS Insured. Thanks.... |
| Q:Do you ship internationally? |
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| A:Yes we ship worldwide excluding Italy and Spain. Special note for France. Delivery timeframes are longer in duration due to your countries customs. Thanks... |
| Q:Do you have rings in a different size? |
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| A:Yes, and they are listed if available. If not listed you may special order with a 3 to 4 week item completion time, and a deposit is required to begin. Please contact us if you require a special ordered size. Thanks... |
| Q:Do you offer insurance? |
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| A:Yes. By selecting Expedited EMS your package is insured to $200.00-USD. Standard airmail is only registered proving shipment, and does not afford insurance or tracking. |
| Q:Do you have a tracking number? |
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| A:This is only available for Expedited EMS selected shipping method. If you have selected EMS please do send an eBay email with just EMS NUMBER NEEDED in the ask question (Message) box. Standard Airmail does not offer tracking. It is registered with delivery confirmation only. Thanks... |
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