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FAQ
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Q:How can I contact you?
A: email - dandgelectricals@hotmail.co.uk
You can also use the Ask Seller a Question option in our shop.
Q:Where do we Ship to?
A: We ship worldwide.
Q:Do you combine shipping?
A:Yes we do offer a postage discount for multiple purchases. We deduct 0.50 off each item additional item.
Q:When can I expect my order to arrive?
A:We ship everything using Royal mail 1st class and Airmail for international buyers.
Q:What method of payment do you accept?
A:We accept Paypal, Postal Order and cheque
Q:Are your products guaranteed?
A:Yes all product are guaranteed for 30 years!
Q:The colour of the picture looks different to what the description says it is?
A:Sometimes the picture we take can make the fitting look a different colour.
Please be assured that whatever the item description says the colour is, that is the colour.
Q:What do I do if my goods have been delivered damaged?
A: Please don't hesitate to contact us if your item(s) arrived damaged and we will do our best to deal with it for you.
Q:What is our delivery/returns address?
A: G.S GUERNESY LTD
D&G ELEC
PO BOX 168
HASLINGDEN
ROSSENDALE
BB4 0AD
U.K
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