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Here at Cyber Space Pens it is our goal to provide you with a quality product that comes with excellent quality service. Our feedback rating shows that we have grown an outstanding reputation for our quality service.

Fisher pens are the most reliable pens on this planet or in space and they also carry a lifetime guarantee. Sure you could buy another brand of pen, but why?

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  • Common Sence Store Policies

I get a lot of request for PACKAGE DEALS from customers wanting to buy in bulk and give Fisher Pens as gifts. I have made a category in my eBay store just for these customers. Just click on the store icon on this listing and that will take you to my eBay store. Then select the category named “Gift Lots” from the menu on the left hand side of the page. I have tried to discount the pens and hold the shipping down to make giving Fisher Space Pens easy and affordable. These make great gifts that won’t get put away with the ugly tie. Fisher Pens are superbly designed; quality made and carries a lifetime guarantee. No one makes a more dependable pen. Sure you could buy another brand of pen…. BUT, why would you?

 

Most Fisher Pens take the Standard “PR Series” Refills. All except the Multi-Function Pens the TAG-S and the Q-4, They take the SU Series Refills. The PR Series refills are the Zero Gravity Pressurized refills and are Available in a variety of colors and points; Black and Blue ink refills are available in Bold, Medium, or Fine Points. Red and Green refills are available in medium and fine points. There is also a variety of colors available in medium point only. These are Purple, Burgundy, Brown, Silver, Turquoise and a UV ink that is only visible under a black light. Each refills also come with an adapter so they will fit Parker and Parker style Pens. These are Available in my eBay store. To view the selection simply click on the store Icon on any of my listings and in the Left hand column are the store categories. Click on the PR Refill category and choose the refill that fits your style.

Terms and Conditions
Payment and shipment terms may vary on individual items.
Payment methods   Pay Pal 
Money Order/Cashiers Check
Store ship-to locations   World Wide
Shipping & Handling   Buyer Pays Shipping.
Sales tax   6% if shipped to IA
Customer service & return policy   If not satisfied notify me within (7) Seven days and your money will be refunded for the item

 About Fisher Space Pens:

Fisher Space Pens is yet another great breakthrough from space research. No other pen has so much to offer. This pen was designed in 1965 by Paul C. Fisher, for NASA, and with no cost to NASA or our government. Ordinary pens rely on gravity to write. Hold them up-side down and they quit. There was a need for a pen that would work in the zero gravity vacuum of space, and in extreme conditions. Paul Fisher developed such a pen. For the ink cartridge to write at any angle the cartridge was charged with 35 PSI of nitrogen. A small ball type float was used to separate the gas charge from the ink and it had to be hermetically sealed to hold the charge. With that type of pressure a precision fit stainless steel machined socket with a tungsten carbide ball and a specially formulated thixotropic ink was used keep the pen sealed and leak free. Fisher Space Pens have been used on EVERY Space Shuttle mission, both USA and Russian. They were also featured on a Seinfeld episode. ..... Imitated but never duplicated..... Because it is hermetically sealed it will not dry out like other pens and has a shelf life of over a hundred years. It does not rely on Gravity, It writes up side down, in the vacuum of space, on wet paper, underwater, in the freezing cold of -30° F, and the boiling heat of 250° F. Fisher Ink cartridges stay leak free and writing longer, cleaner, and more consistently than any other ink cartridges. Fishers are not only utilized by Astronauts but the Thunderbirds, the Blue Angels, the Navy Seals, and the Canadian Snowbirds also use the Fisher pens. Fishers are favorites among Firefighters, Paramedics, and Police Officers. We have even sold them to Tow Truck operators is Alaska that needed a pen to write in sub zero conditions. If you count on a pen to work, you need a pen with a Fisher ink cartridge. The Fisher Bullet Pen was exhibited at the New York Museum of Modern Art. It has been featured on the Tonight Show, Good morning America, John Ratzenberger's Made in America, and an episode of Seinfeld. Still proudly made here in the USA and I can tell you first hand Fisher Space Pen Company is made up of great people. Fisher has a wide variety of pens to fit almost anyone’s wants and needs in a variety of price ranges. Pens from the economy line that are gas pressurized, Plastic barrels, and not refillable at about $5.00 to the Millennium II and Mars Pens that is warranted to never run out of Ink for a lifetime at about $130.00. Of course, there are many series in between so you are sure to find the Pen that fits your needs and style. All of this brings me ask the question, “Sure you could buy another pen, but why would you?” Fisher refills come with an adapter to fit them to Parker and Sensa pens. Fisher also makes pressurized refills to fit Cross Pens. See the complete Fisher line by visiting our e-bay store. Just clicking on the red store tag link, then select the category you would like to see from the list on the right hand side of the page
 

Common Sense Store Policies

We endeavor to complete all orders accurately and ship as quickly as possible. However if we make a mistake we will do everything we can to make it right. We take what we see as a common sense approach to our returns where Customer Satisfaction is a top priority.  If you are not satisfied with your purchase you may return the item for a refund or credit, within the first seven (7) days of receiving the item. Shipping and handling charges are nonrefundable. All items must be returned in original condition and packaging. Buyer is responsible for paying the return shipping cost. If the return is because of a mistake on our part we will pay ALL shipping fees. Personalized items are non-returnable since we can not resell them. If a pen has a factory defect it MUST be sent back to the manufacturer. This is how they track problems and control quality. This is their policy and the way it should be. We fix the problems we are responsible for and they fix the problems they are responsible for. Offering this money back guarantee there should be no reason to ever receive Negative feedback. If there is a problem e-mail us and let us know. We can’t fix a problem if we are not aware of it. It is NOT fair to leave negative or even neutral feedback when the seller did not have a chance to fix the problem.

For Pen Service:

 Fisher Space Pens have a lifetime guarantee. For any claim on that guarantee the item must be returned directly to them. Fisher guarantees their pens for life and if you need to return the pen because of a defect or a break they will repair or replace the pen at no charge to you. We do not have the parts or expertise to repair your pen so they must be returned to them. I can’t say enough about the people at Fisher, I have been there and met them personally and they are a great company with great people. Send pens to: Fisher Space Pens  711 Yucca Street  Bolder, CO 89005

Sensa Pens are covered by a Lifetime Mechanical Warranty. That covers factory defects and what they call normal and reasonable use. A copy of that warranty comes with every pen. They do require a $9.95 fee for shipping and handling and it be sent in a padded envelope to their service center at:  Service Repair Center  P.O. Box 5100  Janesville, WI 53547-5100 for shipping with the Postal service or to 2200 Foster Ave. with a zip code of 53545-0815 when shipping with UPS or FedEx. Their Service Center Phone number is 1-800-Best-Pen

We do not send receipts with the order because it creates an extra step when most people throw away the receipt anyway.  If you pay by Pay-Pal or Bid Pay you can print off your receipt when you pay if you need one. If you are sending a Money Order or Cashiers Check and you would like a receipt just ask and we will send one with your order.

In an attempt to cut down on e-mails we try to give as complete of a description as possible on our listings. Most questions are answered in listings, but if you do need more information pleas use the ask seller a question link on the top of the listing because that comes to our attention quicker than any other means and we will answer as quickly as we can. 

Combined shipping is only available with combined payments. If we have to pay double fees for separate payments there is no savings to pass to you.  If you do not know how to combine the auctions or if there is a question as to the total then please ask us and we are more than happy to combine it for you and make sure the shipping charges are correct.

 

Refills ship FREE with pen order, even if you buy a pen with free shipping, if it does not come up this way at check out you may change the shipping cost to make it so when you make the payment. It is the customers’ responsibility to take advantage of the discount offer because to change this after the payment is sent costs everyone. I pay fees on the full amount including the refund and the customer pays a fee on their $2.00 refund. Everyone looses here but Pay-Pal.

 

The mailing address from PayPal payment statements are used for shipping your order. PayPal gives you the option of changing that address for that payment that time. Pay Pal is a secure site and if you wish to have your package mailed to another address you must change the mailing address at that time.  This cuts down on fraud and helps us get your package to the address of your choosing.  We have shipped to the default address and had people tell us, I have not lived there in two years, or that is my e-wife’s address and they probably threw it away. We understand that you did not get your order but we did ship it to your Pay-Pal confirmed address and we should not have to send it twice if you did not let us know that the address was not correct.

 

If you are mailing your payment please use eBay’s checkout, our address for mailing the payment to is stated there. Please include the listing number as this is our way of looking up your order and having it expedites shipping. 

 

Most questions about shipping can be answered right here. When we process an order and mark it shipped you should get an e-mail stating that it has been shipped. That means that it has been processed and will be mailed at the next opportunity. If that is after our mail run on Friday morning it will be mailed on Monday morning. Please allow a reasonable amount of time before inquiring about the status. I get a lot of inquires and look it up to find that it has shipped as stated and e-mail them back to let them know the date of shipment and then the next day I get an e-mail saying they got it. Items typically take 3-5 days to reach their destination in the continental US but that does not include the weekend.  If you order and item on a Friday it probably will not ship till Monday and then the 3-5 day time frame starts. If it has been shipped it is out of my control and there is little or nothing I can do to check on it.  We mail everything in a timely manor and have tons of great feedback praising us for our fast shipping. Our fast mailing does not always result in fast delivery. The way the postal system works is Express mail is sorted first, then Priority and then first class, every day. If there is first class left over from the day before it still waits on the Express and Priority from that day. This is only right because the cost on these demand the better service. During the holiday seasons it is not uncommon for first class to loose a couple of days and even a week or more around Christmas. Most items are shipped first class and do not have delivery conformation, so there is no tracking number. These are additional services that carry additional fees that have to be passed on to the customer and I can not justify this added expense to my customers unless they want to pay for this in addition to the normal charges.

The Truth about Shipping fees and Insurance: Some sellers require Insurance with delivery conformation, others inflate the shipping to pay for signature confirmation and other add shipping services in order to protect themselves. We can’t justify passing all of that cost on to the customer, yet without those safe guards there are those that will claim they did not get their order and that it must be sent again. When we have to do that it removes the profit from as many as 10 other listings and makes it very hard to stay competitive. We have had instances where we have mailed an order out three times, the first two they claimed were not received but when the third was sent with Signature Confirmation to the same address it was received without a problem. Instances like that make it hard for us to take someone’s word that their package was not received. We can’t keep taking a loss because of dishonest people but we also don’t want to make honest people pay because of the few dishonest people that play the system.  I feel our Postal System loses VERY FEW packages. If you can accept my proof of mailing on a Postal service receipt and have faith in our postal system then no insurance is needed, if not then Insurance is optional but recommended.  OUR RESPONSIBILITY ENDS WITH PROOF OF MAILING.

 

*ITALY NOTE: Due to an extremely high loss rate of orders going to ITALY purchasers there will be required to purchase registered, insured mail for $15 in addition to the shipping cost above. Please request an invoice and we will add the additional shipping. If you are unwilling to pay the registered mail fee please do not purchase as any orders that do not pay the correct amount will be refunded.

As for foreign shipping there are so many variables. You will notice that a lot of sellers state “NO FOREIGN SHIPPING” There is a reason for this. I ship First Class International. With this serve I can ship at reasonable rates but have no option for Insurance, delivery conformation, tracking, or signature confirmation. Shipping overseas for a single pen runs $4-$7 depending on the destination and global priority can run $9-$18 or more depending on the destination as well.  Global Priority will get your order to you sooner but it still does not come with insurance, tracking, or delivery confirmation.  I can supply a Customs form number and proof of mailing with a USPS receipt, but I cannot guarantee delivery because we have no control once we turn it over to the postal authorities. If you can accept my proof of mailing on a Postal service receipt and have faith in our postal system then I will ship First Class International, if not then we will have to send Air Parcel Post at the extra expense. E-mail us for a price quote for exactly what it will cost shipped for where you are and we will look up the cost. Otherwise our responsibility ends with proof of mailing.