Contact Information

How to contact us

Our retail stores and helplines are not able to assist or refund any Currys/PC World Outlet purchases. Please contact the Outlet team direct.

For information about our delivery, returns policy and answers to frequently asked questions, please refer to the information sections located on our store home page, on our listings, or follow the web addresses below.

Delivery: http://stores.ebay.co.uk/currys-pc-world/Delivery.html
Returns: http://stores.ebay.co.uk/currys-pc-world/Returns-and-Refunds.html
FAQ's: http://stores.ebay.co.uk/currys-pc-world/FAQs.html

If you are unable to find the information you require in our information sections, and you wish to contact us, you can do so by the following methods:

Ask a question

Customers can find, “Questions and answers about this item”, and a link to “Ask a question”, at the bottom of all eBay listings. Using this link will enable you to find information about our products and services, and send us a message.

Customers will also find the “Ask a Question” button, located on the product image within item listings, in the item specifics section.

Send us a message

To send us a message, please click on the following link Send us a Message

Alternatively, follow the "Contact Member" link, located at: http://myworld.ebay.co.uk/currys_pcworld/

Our Outlet offices and warehouse operate Monday to Friday, 9am to 5pm; excluding bank holidays. We'll reply to messages within 24 hours (Mon-Fri, 9-5, excluding Bank Holidays) and we'll do our best to assist you with your question.

You can also find our contact details in the section “Business seller information”, and a link to “Contact details”, at the foot of all eBay listings