 |
| Q:Is the item original / genuine? |
|
| A:We believe all our items are genuine unless we have stated otherwise in the title or description. However as there are always differences of opinion we offer a full refund including postage costs on all items. |
| Q:Do you offer combined postage rates? |
|
| A:We offer combined postage costs on all multiple purchases. We will update your invoice ASAP as new items are added. Please wait until you have finished buying before paying. It is fine to delay payment for a while if you are waiting for other auctions to end. |
| Q:What payment methods do you accept? / Who do I make payment out to? |
|
| A:We accept payment by Paypal, UK postal order, Sterling cheque and cash (any currency). Please make cheques and postal orders out to Cultman Collectables.
Please include a copy of your invoice or a brief note so we can identify your order. |
| Q:Do you combine shipping costs for multiple purchases? |
|
| A:We offer combined postage costs on all multiple purchases. We will update your invoice ASAP as new items are added. Please wait until you have finished buying before paying. It is fine to delay payment for a while if you are waiting for other auctions to end. |
| Q:Can I return my item? |
|
| A:We offer a full refund on all items if the buyer is not completely satisfied. This includes all postage costs unless the return is due to a "change of mind". Please return your item to,
Cultman Collectables
PO BOX 185
Retford
DN22 1DU
U.K. |
| Q:Where should I send postal payments? |
|
| A:Please post to,
Cultman Collectables
PO BOX 185
Retford
DN22 1DU
U.K.
Please include a copy of your invoice or a brief note so we can identify your order. |
| Q:Do you ship internationally? |
|
| A:We post almost all our items worldwide. Occasionally some items we sell are too heavy and it is therefore not cost effective to send them abroad. In this case we will still provide a quote on request if the buyer wants to pay the delivery costs. |
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