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Terms Of Sale
Payment
I only accept payment by Paypal.
Postage & Delivery
MAXIMUM UK POSTAGE:
£1.00 SECOND CLASS, £1.20 FIRST CLASS
To receive flat rate postage add items to your basket and pay in one transaction. If your basket says postage is more than that stated above please request a 'total from seller' and wait for this to arrive before you pay. Please be patient as I cannot always send a total straight away.
DO NOT PAY FOR EACH ITEM INDIVIDUALLY AS YOU WILL BE CHARGED POSTAGE FOR EACH ITEM
Please Note: I no longer refund excess postage charges if you have paid for each item individually or not requested a total amount if postage is wrong.
Postage costs include the actual weight of the parcel plus packaging materials and a small amount towards labour and travelling costs. I aim to post parcels within 2 working days of cleared payment, please allow 5 working days for cheques to clear. UK parcels are sent by Second Class Post or Standard Parcels, depending on the weight. Overseas parcels are sent by AirMail. Most UK parcels arrive within 3/4 days but occasionally things do go missing. If your parcel is late please check with your local sorting office to make sure it is not there. Parcels returned to me will incur additional postage charges to resend. Royal Mail do not consider parcels lost until 15 working days after the due date (45 days for overseas mail). Any items which haven't arrived by this time will either be replaced or refunded.
Returns & Refunds
Customer satisfaction is my top priority; I want you to be completely happy with your purchase. If you are dissatisfied in any way you may return any item purchased from me within 14 days I will issue a full refund (excluding return postage cost) on receipt of the item provided it is unused and in its original packaging. Please contact me before returning any item so that I know it's on its way.
Feedback
I always leave feedback but only when feedback has been left for me as this is my way of knowing your parcel has arrived safely. If there are any problems at all, then please contact me before you leave feedback as I can't help if I don't know about it.
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